For Healthcare Institution Leaders and Managers:
Boost Patient Experience and Outcomes
Our goals are to help you promote partnerships with patients and families to transform the organizational culture and improve the quality, safety, and experience of care. We emphasize integrating both clinical (healthcare provider driven) and non-clinical (patient and family driven) strategies to help you make that happen.
In collaboration with healthcare professionals and patient/family advisors, we help to:
Boost Patient Experience and Outcomes
Our goals are to help you promote partnerships with patients and families to transform the organizational culture and improve the quality, safety, and experience of care. We emphasize integrating both clinical (healthcare provider driven) and non-clinical (patient and family driven) strategies to help you make that happen.
In collaboration with healthcare professionals and patient/family advisors, we help to:
- Infuse patient- and family-centered strategies, communication and tools to both create more positive patient and family experiences and foster more efficient use of resources;
- Engage self-management approaches in chronic care management (CCM) to empower patients and families to be more proactive to impact their own health and to make positive, sustainable lifestyle changes; and
- Nurture a collaborative “circle of care” team with trusted healthcare partners, family members and caregivers.